What is TrustMark?

Are you worried about picking a company at random out of the phone book or the internet when you need work done on your home?

Through TrustMark, the Government, the building industry and consumer groups are working together to stamp out rogue traders. They help to find reputable firms to carry out repairs, maintenance or improvement work on your home, rather than simply hope for the best.

TrustMark include representatives from leading trade organisations and independent certification organisations, as well as trusted consumer organisations like Trading Standards and Which?

Figures from the Office of Fair Trading show the need for TrustMark. Last year there were more complaints about poor home improvement work than second hand car dealers! This means 111,000 people have their own building horror story to tell.

inspect have been granted TrustMark status!

• TrustMark have checked our technical skills, trading record and financial position.
• We have signed up to a code of practice that includes insurance, good health and safety practices and customer care.
• TrustMark will continue to monitor our quality of work, trading practices and customer satisfaction.
• We will tell you about any building regulations you must meet, and will provide you with the relevant certificates you need.
• In the unlikely event of a disagreement there is a clear and user friendly complaints procedure to help sort out the problem.

At inspect we are keen to show potential customers that we are different from the run of the mill tradesmen; this is why we belong to so many trade organisations.